Secure, Scalable, Efficient Remote Control Software

Netop reduces downtime, improves reliability, and simplifies the complexity of modern remote device management without compromising security

Air Products and Chemicals
Optimizing Green Hydrogen Operations with Netop on AWS

Air Products and Chemicals, a global leader in industrial gases, plays a pivotal role in South Africa’s burgeoning green hydrogen economy. With ambitious projects aimed at producing and distributing sustainable hydrogen fuel, efficient remote operations and infrastructure management are paramount. This case study explores how Air Products South Africa leverages Netop’s remote access solutions, deployed on the robust Amazon Web Services (AWS) cloud platform, to streamline their green hydrogen operations and ensure seamless, secure connectivity across their geographically dispersed assets. 

The Challenge: Remote Management of Complex Green Hydrogen Infrastructure 
Air Products’ green hydrogen initiatives involve complex infrastructure, including electrolyzers, compression facilities, storage tanks, and transportation networks. These assets are often located in remote areas, requiring robust and reliable remote access for monitoring, maintenance, and troubleshooting. Key challenges included: 

* Geographic Dispersion: Managing assets across vast distances in South Africa necessitated a solution that could provide secure and efficient remote access regardless of location. 
* Critical Infrastructure Reliability: Ensuring the continuous operation of hydrogen production and distribution facilities was crucial to maintaining supply and meeting customer demands. 
* Security and Compliance: Protecting sensitive operational data and adhering to stringent industry regulations requires a secure and compliant remote access solution. 
* Scalability and Flexibility: The solution needed to accommodate the rapid expansion of Air Products’ green hydrogen projects and adapt to evolving operational needs. 
* Minimizing Downtime: Fast and efficient remote troubleshooting was needed to minimize system downtime and optimize operational efficiency. 

The Solution: Netop on AWS Cloud 
Air Products chose Netop, deployed on AWS, to address their challenges. The AWS cloud infrastructure provided the necessary scalability, reliability, and security, while Netop’s robust remote access capabilities enabled seamless connectivity to their critical infrastructure. Key features of the solution included: 

* Secure Remote Access: Netop’s advanced encryption and authentication protocols ensured secure access to remote systems, protecting sensitive data and mitigating security risks
* Cross-Platform Compatibility: Netop’s compatibility with various operating systems and devices allowed Air Products’ technicians to access and manage assets from any location, using any device. 
* Real-time Monitoring and Control: Netop enabled real-time monitoring of critical parameters, allowing operators to proactively identify and address potential issues. 
* Remote Troubleshooting and Maintenance: Netop’s remote control features facilitated efficient troubleshooting and maintenance, minimizing downtime and reducing the need for on-site visits. 
* AWS Cloud Scalability: The AWS cloud infrastructure provided the scalability needed to accommodate the growing demands of Air Products’ expanding green hydrogen operations. 
* Centralized Management: Netop’s centralized management console streamlined the administration of remote access, simplifying user management and access control. 

Implementation and Benefits 
The implementation of Netop on AWS resulted in significant improvements in Air Products’ green hydrogen operations: 

* Enhanced Operational Efficiency: Remote monitoring and control capabilities enabled proactive maintenance and reduced downtime, leading to increased operational efficiency. 
* Reduced Operational Costs: Minimizing the need for on-site visits, reduced travel costs and improved resource utilization. 
* Improved Safety: Real-time monitoring and remote troubleshooting enabled faster response times to potential safety hazards. 
* Increased Reliability: Secure and reliable remote access ensured the continuous operation of critical infrastructure, maintaining a stable supply of green hydrogen. 
* Scalability and Flexibility: The AWS cloud infrastructure provided the scalability needed to support the rapid expansion of Air Products’ green hydrogen projects. 
* Improved Security and Compliance: Netop’s robust security features and compliance certifications met Air Products’ stringent security requirements. 
* Faster problem resolution: Problems that would take hours of onsite work are now often resolved in minutes. 

Green Hydrogen Focus 
The ability to remotely monitor and control electrolyzers, compression systems, and storage facilities is critical to the safe and efficient production and distribution of green hydrogen. Netop on AWS allows Air Products technicians to:
 
* Monitor hydrogen production rates and system pressures in real time. 
* Remotely adjust system parameters to optimize performance. 
* Diagnose and troubleshoot equipment malfunctions quickly. 
* Ensure the safe and efficient transfer of hydrogen to transportation networks. 
* Remotely update software on remote equipment. 

Conclusion 
Air Products’ successful implementation of Netop on AWS demonstrates the critical role of robust remote access solutions in optimizing green hydrogen operations. By leveraging the scalability, reliability, and security of the AWS cloud, and the advanced remote access capabilities of Netop, Air Products have achieved significant improvements in operational efficiency, safety, and reliability