Trust Center
Security, compliance, and legal information in one place
This Trust Center brings together Netop’s security practices, compliance information, and legal documentation so your teams can quickly assess how we protect data, manage risk, and support governance requirements.
Security & Compliance
Understand how Netop is built and operated for secure, auditable remote access.
Security Overview
How Netop secures remote sessions, including authentication, encryption, access controls, and logging.
Certifications
The status of external validations and how to request security- and certification-related documentation.
Data Protection
See how Netop handles personal data, cookies, and data processing on behalf of customers.
Privacy Policy
How Netop secures remote sessions, including authentication, encryption, access controls, and logging.
Data Processing Addendum
Outlines Netop’s role as a data processor for customers and the associated responsibilities.
Cookie Policy
Explains how cookies and similar technologies are used on our sites.
Data Processor List
Shows the list of sub-processors used by Netop.
Terms of Use
Review the contractual terms that govern your use of Netop’s website and software.
Terms and Conditions
Acceptable Use Policy
End User License Agreement
Frequently Asked Questions
Do you provide audit logs and session records?
Yes. Netop supports detailed event logging and the ability to record remote sessions, helping customers produce evidence for audits and investigations.
How does Netop handle data during remote sessions?
Remote sessions are based on screen, keyboard, and mouse data. Application data stays within the customer environment.
Does Netop support multi-factor authentication?
Yes. Netop can integrate with customer MFA solutions such as RADIUS-based systems and Azure Multi-Factor Authentication.
Can Netop be used in regulated environments?
Netop is used in sectors such as banking, retail, healthcare, manufacturing, government, and critical infrastructure, where auditable remote access is required.
Where can I find information about compliance and certifications?
Compliance details and certification status are available from the Security & Compliance section of this Trust Center. Additional documentation can be requested from our team.
